Privacy Policy

Last Update: November 21st, 2024

Knowsis Ltd. respects your personal information and is committed to securely preserving user information and user-related data obtained through the use of its product, Lara. This Privacy Policy applies to individuals residing in the European Economic Area (EEA), Switzerland, and the United Kingdom. It outlines the handling of personal information collected during your use of Knowsis’s websites, applications, and services, specifically for Lara, a tool designed for financial professionals.

1. Data Controller

Knowsis Ltd. is the controller responsible for processing your Personal Data as described in this Privacy Policy.
Contact Information:Knowsis Ltd.[Insert Office Address][Insert Email Address]

2. Collection of Information and Scope

User-Provided Information

We collect information you provide during account creation or while using the Service:
  • Account Information: Name, email address, username, password, and payment details when subscribing to paid plans.
  • User Content: Information included in highlights, annotations, uploads, and feedback provided while using Lara.
  • Communication Data: Email addresses and messages sent to us for support or inquiries.

Automatically Collected Information

We collect certain information automatically during your interaction with the Service:
  • Log Data: Includes IP address, browser type, and timestamps of requests.
  • Usage Data: Data on feature usage, highlight history, interaction timestamps, and transaction records.
  • Device Information: Device name, operating system, and unique device identifiers.
  • Cookies and Similar Technologies: Cookies are used to enhance functionality, analyze usage, and improve the Service.

3. Use of Cookies

Cookies are small text files stored on your device to improve your experience with the Service.
Types of Cookies Used:
  • Necessary Cookies: Required for core functionality (e.g., user authentication).
  • Analytics Cookies: Help us understand how users interact with Lara to improve the Service.
You can manage or disable cookies through your browser settings. For more details, refer to the following guides:

4. Purpose of Data Use

We use your Personal Data for the following purposes:
  • To provide, manage, and improve Lara.
  • To analyze usage and develop new features.
  • To communicate with users regarding service updates and inquiries.
  • To protect the Service from misuse or abuse.
  • To comply with legal and regulatory obligations.

5. Disclosure of Personal Data

We may share your Personal Data under the following circumstances:
  • Vendors and Service Providers: For hosting, analytics, or payment processing.
  • Business Transfers: In the case of mergers, acquisitions, or sales.
  • Legal Requirements: When required by law or to protect our rights.
  • Affiliates: Shared with affiliated companies operating under similar privacy standards.

6. Children’s Privacy

Lara is not intended for individuals under the age of 18. Knowsis Ltd. does not knowingly collect data from children. If we become aware of such data collection, it will be deleted promptly.

7. Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy:
  • Service Membership: Retained until account deletion.
  • Transaction Data: Retained for compliance with legal obligations.

8. Your Rights

As a user, you have the following rights:
  • Access: Request access to your data.
  • Correction: Correct inaccuracies in your data.
  • Deletion: Request the deletion of your data.
  • Restriction: Limit the processing of your data.
  • Objection: Object to data processing for direct marketing or legitimate interest purposes.
To exercise your rights, please contact us at [Insert Email Address].

9. Legal Basis for Processing

We process your data based on:
  • Performance of a contract.
  • Legitimate interests (e.g., improving Lara).
  • Legal obligations (e.g., compliance with regulations).
  • Consent, where applicable.

10. Data Transfers

Your data may be transferred to and processed in countries outside of the EEA, UK, and Switzerland. These transfers comply with applicable data protection laws, using Standard Contractual Clauses or adequacy decisions.
By using Lara, you consent to such data transfers. For more information, contact us at [Insert Email Address].

11. Data Security

Knowsis Ltd. takes appropriate security measures to safeguard your data. However, no system is completely secure, and we cannot guarantee absolute security.

12. User Control and Model Training

Knowsis may use anonymized and aggregated usage data to enhance the Service. Users can opt-out of contributing data for model training via the settings menu in Lara.
Please avoid entering sensitive or confidential information into Lara.

13. Modifications to the Privacy Policy

We regularly review this Privacy Policy and may update it periodically. Any significant changes will be communicated to users through the Service or email.

14. Contact Information

For questions or concerns regarding this Privacy Policy, please contact:
Contact Information:Knowsis Ltd.Attn: Data Protection Officer[Insert Address][Insert Email Address]
If you believe we have not addressed your concerns, you may contact: